Troubleshooting

Fix failed or blocked generations, upload errors and sign-in problems.

A generation failed or was blockedWhat the error messages in AI Studio mean, why a generation can fail or be blocked by the content safety filter, and what to try next. Failed generations are refunded.
File upload errorsFix errors about file size, format, length, resolution or expired inputs when uploading images, videos and audio to AI Studio.
Sign-in and region problemsFix problems signing in, verifying your email or resetting your password, and what it means when AI Studio is unavailable in your region or browser.