End User License Agreement, Terms of Service

By using the Bandicam website, online services, My Bandicam Space, related account or license-management services, or by downloading or using Bandicam/Bandicut (the “Software”), you agree to these Terms of Service and, where applicable to the Software, the End User License Agreement (this “Agreement”). These Terms are entered into between you and Bandicam Company LLC (the “Company”). If you do not agree, you are not authorized to use the website, services, online services, or the Software.

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE TERMS SET FORTH BELOW AND TO THE APPLICABLE END USER LICENSE AGREEMENT. USING THE SOFTWARE OR RELATED ONLINE SERVICES INDICATES YOUR ACCEPTANCE OF THESE TERMS.

1. LICENSE GRANT AND USE

1) The Company grants you a limited, non-exclusive, non-transferable right to use the executable version of the Software, the website, and related online services only in accordance with these Terms and the applicable End User License Agreement. For the Software, "use" means storing, loading, installing, executing, or otherwise using the Software as permitted by the applicable license.

2) You may install and use the free trial or unregistered version of the Software to test its functions and operation before purchase. If the Software is not registered, a watermark or other functional or usage limitations may apply. The Company grants registered users the right to use the Software only within the scope of the applicable license and these Terms.

3) A Software license purchase does not automatically include all additional online services. Certain online services or features linked to online services may require browser login, My Bandicam Space login, an internet connection, a compatible environment, purchase of an additional paid service, or other conditions specified by the Company in the Software or on the official website.

4) You must use the Software, related documentation, website, and online services only in compliance with all applicable laws and must not infringe any copyright, intellectual property right, privacy right, publicity or likeness right, confidentiality obligation, or other third-party right.

2. INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP

1) Ownership. All rights, title, interest, and intellectual property rights in and to the Software and related documentation are and shall remain the exclusive property of Bandicam Company. The Software is protected by copyright laws and international copyright treaties.

2) Grant of License. Bandicam Company LLC (a California limited liability company) holds the exclusive right and license from Bandicam Company to distribute, market, and sub-license the Software within its designated global territories. Accordingly, Bandicam Company LLC grants you the limited, non-exclusive, non-transferable right to use the Software pursuant to the terms of these Terms and the applicable End User License Agreement.

3) The website, online services, text, graphics, logos, service names, and other materials made available by the Company are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, transmit, publish, or commercially use such materials without the Company's prior written approval, except to the limited extent expressly permitted by these Terms or applicable law.

3. COPIES AND ADAPTATIONS

Other than as provided in the License Grant section of this agreement, you may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations.

4. NO DISASSEMBLY, RECOMPILATION OR DECRYPTION

You may not disassemble, decompile, or decrypt the Software unless the Company's prior written consent is obtained. In some jurisdictions, Company consent may not be required for limited disassembly or decompilation. Upon request, you will provide the Company with reasonably detailed information regarding any disassembly or decompilation.

5. NO WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY FOR THE SOFTWARE. THE SOFTWARE AND ANY RELATED DOCUMENTATION ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE REMAINS WITH YOU.

6. NO LIABILITY FOR DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THIS SOFTWARE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. FURTHERMORE, THE COMPANY’S LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE LICENSE FEE, IF ANY, PAID BY YOU DIRECTLY TO THE COMPANY FOR USE OF THE PRODUCT OR ANY LICENSE FEE RECEIVED BY THE COMPANY FOR THE USE OF THE PRODUCT IF PURCHASED THROUGH AN AUTHORIZED THIRD PARTY.

7. CUSTOMER REMEDIES

YOUR EXCLUSIVE REMEDY SHALL BE, AT THE COMPANY'S DISCRETION, REPAIR OR REPLACEMENT OF THE SOFTWARE OR REFUND OF PART OR ALL OF THE LICENSE FEE, IF ANY, PAID BY YOU FOR THE SOFTWARE.

8. PURCHASE AND REFUND

Before you purchase our product, you should test the Software by using the free trial to confirm whether it meets your device environment and intended use. An internet connection is required when you register the license. Once you purchase the Software, the serial number or license information will be sent to your email address. If the serial number has not been registered, a refund may be requested within 14 days from the payment date. Once the serial number has been registered, refunds may be limited due to the nature of software products, except where a refund is required under applicable law or due to a material product defect. Once you have registered the serial number, you may not sell, resell, rent, transfer, or otherwise provide the Software or license to a third party without the Company's prior written approval, and you cannot change the registered email address or serial number. For online purchases, order confirmations, license keys, and refund notices are delivered electronically to the contact email you provide at checkout. Refunds related to auto-renewals are handled under Section 10.

9. LICENSE POLICY AND MANAGEMENT

9.1 The Software provides "Personal" and "Business" licenses according to the subject and purpose of use.
- Personal License: This license is for individuals who want to use the Software for non-commercial purposes. You must purchase a Business License to use the Software for commercial purposes.
- Business License: This license is for users who want to use the Software for commercial or business purposes. It can be used by a business or other commercial entity, government entity, non-profit organization, or educational institution.

9.2 The Software provides "Annual" and "Perpetual" licenses according to the period of use.
- Perpetual License: This license can be used indefinitely, with technical support guaranteed for one year from the date of purchase. Version updates are available within the purchased product title, such as Bandicam/Bandicut 2025. Major upgrades involving a change to the product name or title, such as a transition from Bandicam/Bandicut 2025 to Bandicam/Bandicut 2027 or to a next-generation product, may not be included within the scope of this license and may require a separate paid upgrade or purchase of a new license.
- Annual License: This license may be used for the contracted period. Technical support and version updates are guaranteed during the license contract period. Automatic renewal terms are governed by Section 10.

9.3 The Software follows a "1 PC - 1 license" policy. One Software license may be used on only one PC. Accordingly, registering the Software on two or more computers with one license would violate the license contract. You must purchase your license according to the number of PCs you want to register.

9.4 If you uninstall the registered Software or deactivate the license, you may reuse or transfer the license to another computer in accordance with the method provided by the Company. If you do not uninstall the Software or deactivate the license on the prior computer, you may suffer disadvantages such as license loss or restriction due to use exceeding the licensed scope.

9.5 If the license agreement is violated, including license sharing, registration exceeding the number of purchased licenses, use contrary to the license type, circumvention of license registration, or unauthorized use, the user's license or related features may be restricted, suspended, or revoked without a refund.

9.6 You are responsible for properly managing your account information, password, authentication methods, serial number, and other license information. You may not disclose, share, transfer, lend, or allow any third party to use your account or license information. The Company is not responsible for damages arising from your failure to manage such information, sharing, transfer, lending, theft, or unauthorized use by a third party, unless caused by the Company's intentional misconduct or gross negligence.

9.7 License registration requires an internet-connected PC. You may authenticate or manage your license through My Bandicam Space or by using a serial number. Certain online services or features linked to online services may require My Bandicam Space login, an internet connection, a compatible environment, purchase of an additional paid service, or other conditions specified by the Company in the Software or on the official website.

10. AUTOMATIC RENEWAL AND CANCELLATION

10.1 “Auto-Renewal Subscription” means a product, such as the Annual License in Section 9.2, that continues to provide the same or similar service for a set term and renews unless you cancel.

10.2 Auto-renewal applies only where you have given explicit consent, such as by selecting a checkbox at checkout. The Company maintains electronic records of the time of consent and the agreed renewal terms.

10.3 If you have agreed to automatic renewal, the Annual License will automatically renew at the renewal price in effect at the time of expiration. If required by applicable law, the Company will provide prior notice of the scheduled renewal date, renewal amount, and cancellation method, or obtain any required consent.

10.4 You may manage or cancel auto-renewal at any time via the Auto-Renewal Management page, by the method notified by the Company, or by contacting our support team.

10.5 If you cancel before the renewal date, no further renewal charges will occur. If you do not cancel before the renewal date, the renewal fee may be charged.

10.6 However, if the renewal fee has been incorrectly charged due to the Company's intentional misconduct or gross negligence, or if a refund is required under applicable law, the Company will refund all or part of the renewal fee in accordance with applicable law.

10.7 You are solely responsible for managing auto-renewal and maintaining a valid payment method and email. The Company is not responsible for any failure to cancel, missed notices, or payment failures arising from your settings or information, unless caused by the Company's intentional misconduct or gross negligence.

11. AUTOMATIC COMMUNICATIONS AND ONLINE SERVICE INTEGRATION

The Software may communicate with the Software servers or the Company's designated service providers over the Internet. Automatic communication functions are used for software version checks, license checks, license registration and management, account-based services such as My Bandicam Space, online service integration, and prevention of unauthorized use. When you use online services or features linked to online services, and only when you execute such features, materials selected by you (including audio, video, images, text, subtitle or transcript text, inquiries, processing settings, related metadata, and processing results) may be transmitted to and processed by the Company or external service providers designated or notified by the Company, including CloudAI, for purposes such as transcription, subtitle generation, translation, editing support, background processing, video upload, customer inquiry processing, security, quality control, troubleshooting, abuse prevention, and user support improvement. Our website and services may also use cookies and similar technologies; see Section 14 (Privacy Policy) for details.

12. VIDEO UPLOAD AND EXTERNAL SERVICE INTEGRATION

The Software may use YouTube, Google Drive, Vimeo, and other platform APIs to provide video uploading features or other external service integration features. The terms and policies of those platforms will govern your use of such features. If you use video uploading or other external service integration features, you agree to comply with the applicable API provider's or external service provider's terms of use, privacy policy, and other conditions. For example, if you upload videos to YouTube, you must comply with YouTube's Terms of Service (https://www.youtube.com/t/terms) and Google's privacy policy (https://www.google.com/policies/privacy).

13. EMAIL AND CUSTOMER COMMUNICATIONS

If you purchase the Software, your email address may be stored in the Software registration server. Use of your email address will be limited to important cases such as administrative and identification purposes, notifying users of serious bugs in an application, or important updates/releases of our software. In addition, if you purchase our products or services, we may use your registered email address to send you customer satisfaction surveys, product feedback requests, or invitations to submit reviews about your experience. These communications are intended to help us improve our services and product quality. You can opt out of receiving such emails at any time by following the unsubscribe instructions included in the email or by contacting our support team.

14. PRIVACY POLICY

Your use of the website, services, and the Software is subject to the Company’s Privacy Policy available at Privacy Policy, which is incorporated into these Terms by reference.

15. TERMINATION

This Agreement shall continue for the duration of Company copyright in the Software, unless earlier terminated as provided herein. The Company may terminate your license immediately without notice for your failure to comply with any of the terms set forth in this Agreement. Upon termination, you must immediately destroy the Software, along with all copies, adaptations and merged portions thereof in any form. Obligations to pay accrued charges or fees shall survive the termination of this Agreement.

16. EXPORT REQUIREMENTS

You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.

17. U.S. GOVERNMENT RESTRICTED RIGHTS

The Software and any accompanying documentation have been developed entirely at a private expense. They are delivered and licensed as “commercial computer software.” If this Software is acquired under the terms of a DOD or civilian agency contract, use, reproduction or disclosure of the Software by the Government is subject to the restrictions set forth in this License Agreement in accordance with 48 C.F.R. 227.7202 or 48 C.F.R. 12.212, respectively.

18. NEGATION OF PARTNERSHIP

The Company shall not become or be deemed a partner or joint venturer with you by reason of the provisions of this license.

19. GOVERNING LAW AND FORUM

1) Governing Law. These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by, and construed in accordance with, the laws of the State of California, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly disclaimed and shall not apply to these Terms.

2) Jurisdiction. Each party irrevocably agrees that the state and federal courts located in Orange County, California, shall have exclusive jurisdiction to settle any dispute, controversy, or claim arising out of or in connection with these Terms, the Software, the website, or the services provided hereunder.

3) Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR THE COMPANY WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, AS A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.

4) Consumer Protection Exceptions. Notwithstanding the foregoing, if you are a consumer residing outside the United States, nothing in these Terms shall deprive you of the protection afforded to you by provisions of the mandatory laws of your country of residence which cannot be derogated from by agreement, including any rights you may have to bring a claim in the courts of your home country.

20. LIMITATIONS OF ONLINE SERVICES AND AI FEATURES

The Company may provide online services or features linked to online services for user convenience, including AI-powered chatbot, transcription, subtitle generation, translation, editing support, background processing, video upload, and other features provided online or through external service integration. Certain online services may require a separate login, My Bandicam Space account, internet connection, compatible environment, purchase of an additional paid service, or other conditions specified by the Company.

Outputs generated or processed by AI features or the AI chatbot may be inaccurate, incomplete, delayed, out of date, unsuitable for your intended purpose, or different from your expectations. The Company does not guarantee the accuracy, reliability, completeness, timeliness, fitness for a particular purpose, or usefulness of such outputs. AI chatbot outputs do not constitute legal, financial, billing, technical, or other professional advice, and do not create any contractual commitments, warranties, offers, or official statements on behalf of the Company. For authoritative information about your license, billing, refunds, technical support, or other important matters, please contact our support team directly.

You are solely responsible for reviewing outputs before publishing, distributing, using, or editing them, and for any third-party rights infringement or violation of applicable law arising from your use of such outputs. The Company disclaims all liability for any loss or damage arising from your use of or reliance on online services, AI features, the AI chatbot, or their outputs to the maximum extent permitted by law, except where caused by the Company's intentional misconduct or gross negligence. Use of online services and AI features is subject to these Terms and our Privacy Policy.

21. ENTIRE AGREEMENT

Unless otherwise expressly agreed in writing, these Terms of Service (and, where applicable to the Software, the End User License Agreement) constitute the entire agreement between you and the Company regarding the website, services, and the Software, and supersede all prior or contemporaneous agreements, proposals, or communications, whether oral or written, relating to the subject matter hereof. If you wish to request any information from the Company, please contact the firm at info@bandicam.com.

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