Bandicam Frequently Asked Questions
- Purchase [License Policy] Can I transfer Bandicam to another computer?
- Purchase [Free vs. Full] What is the difference between the free and full version?
- Purchase [Personal vs. Business] Can I use the Personal License for work or educational purposes?
- Purchase [Purchase & Register] How to purchase and register Bandicam
- Video [Watermark] How to remove the Bandicam watermark (www.BANDICAM.com)
- Video [Video Quality] How to record a video with better quality
- Video [File Size] How to record a video with smaller file size
- Sound [Microphone] How to record your voice with a microphone
- Sound [Noise] How to remove microphone howling/robotic/echoing/fireworks noise
- Troubleshooting [Start] Why is Bandicam not working? It crashes/freezes/stops
- License [License Policy] Can I transfer Bandicam to another computer?
- License [Personal vs. Business] Can I use the Personal License for work or educational purposes?
- License [Free vs. Full] What is the difference between the free and full version?
- License [Lost License] Lost Serial Number, Retrieve Serial Key
- Purchase [Purchase & Register] How to purchase and register Bandicam
- Purchase [Refund] Can I get a refund after registering the serial number?
- Purchase [Reseller] FAQs for resellers, businesses, and schools
- Purchase [Quotation] How to get a quote (USD/EUR)
- Etc. [Error Message] Registration failed
- Etc. [Error Message] Cannot connect to the registration server
- Etc. [Error Message] Available license quantity has been exceeded
- Video [Watermark] How to remove the Bandicam watermark (www.BANDICAM.com)
- Video [Computer Blackbox] How to record your PC for 24 hours & 365 days
- Video [Multiple Monitors] How to record dual/multiple monitors
- Video [Zoom] How to record a Zoom Meeting
- Video [Facecam] How to record your face and computer screen at the same time
- Video [Smartphone] How to record the screen of your Android smartphone or tablet on your PC
- Video [Skype] How to record a Skype video call
- Video [Video Quality] How to record a video with better quality
- Video [Video Quality] The video quality is not clear. There are artifacts on the screen
- Video [File Size] How to record a video with smaller file size
- Video [Schedule recording] How to start recording at a specific time
- Video [Auto Stop Recording] How to automatically stop recording
- Video [Device Recording] How to record a webcam, Xbox, smartphone, IPTV, capture card, etc.
- Sound [Microphone] How to record your voice with a microphone
- Sound [Computer Sound] How to record your computer sound
- Sound [Computer + Microphone] How to record computer and microphone sounds
- Sound [MP3 Only] How to record only audio without video on Windows
- Sound [Alternative Microphone] How to use your smartphone as a microphone on a PC
- Sound [Volume Control] How to adjust the volume while recording
- Sound [Noise] How to remove microphone howling/robotic/echoing/fireworks noise
- Sound [Audio Sync] The video and audio are out of sync; the sound is faster/slower than the video
- Sound [Specific Sound] How to record specific sounds
- Sound [Error Message] Failed to start audio capture
- Problem [Start] Why is Bandicam not working? It crashes/freezes/stops
- Problem [Lag] How to reduce lag when recording
- Video [Black Screen] The recorded video file is black
- Video [Video Quality] The video quality is not clear. There are artifacts on the screen
- Video [FPS] No FPS (Frames Per Second) on the recording target
- Sound [Audio Sync] The video and audio are out of sync; the sound is faster/slower than the video
- Sound [Noise] How to remove microphone howling/robotic/echoing/fireworks noise
- Etc. [Saving] How can I change the output folder?
- Etc. [Editing] Recorded with Bandicam? Cut/Join recorded videos with Bandicut!
- Etc. [Mac] Can I install Bandicam on my Mac?
- Etc. [Error Message] Failed to initialize the video capture device
- Etc. [Error Message] Failed to create file
- Etc. [Error Message] Available license quantity has been exceeded
- If you still have problems, please visit the Bandicam forum or email us at bandicam@bandicam.com
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