The video and audio are out of sync. Sound is too fast / slow.


Reset Bandicam settings, reinstall the latest graphics card driver, and try some solutions below.


Case 1: The audio is out of sync in [Screen recording mode]

1. Download/install the latest version, choose the MP4 container and "H264 + AAC" codec.

- H.264 (Nvidia NVENC), H.264 (Intel Quick Sync video), or H264 (AMD VCE) is faster than H264 (CPU).

MP4, H264 codec, Bandicam


2. Download/install the latest graphics card driver from the manufacturer's website.

- Nvidia: https://www.geforce.com/drivers
- Intel: https://downloadcenter.intel.com/default.aspx
- AMD: https://www.amd.com/en/support

3. "Check" or "Uncheck" the "Use enhanced capture method" option.

enhanced recording area, Bandicam


4. If the microphone is out of sync, check the "Listen to this device" option.

Listen to this device, recording setting

  • Select "(Default Output Device)" for the Speakers and "Disable" for the Microphone in the Bandicam Recording settings.
  • Go to the Recording tab, and then right-click on Microphone and select Properties.
  • Check the "Listen to this device" option, and try recording.

5. After reinstalling the sound card driver, try recording.



Case 2: The audio is out of sync with a webcam

If you've recorded a webcam and the audio is out of sync, try the below.


1. Download/install the latest webcam driver from the manufacturer's website.


2. Uncheck the "Use custom audio device" option in [Device Recording Mode].

Uncheck, Use custom audio device


3. Select your microphone device in the Recording settings.

Microphone



Case 3: The audio is out of sync with a capture card(board)

If you've recorded a capture card(board) and the audio is out of sync, try the below.


1. Download/install the latest capture card driver from the manufacturer's website.


2. Check "Use custom audio device" and select the sound device of the capture card.

Use custom audio device


3. Select "(Default Output Device)" for the Speakers and "Disable" for the Microphone.

Default Output Device, Microphone


4. Try selecting a different format such as MJPG or YUV2 instead of H264.

select video device, select format/codec, Bandicam



If the above method does not solve the audio sync problem, please record or screenshot your Bandicam and Windows sound settings, and then send the respective video or image file to bandicam@bandicam.com



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