How do I activate my Bandicam license?

Run Bandicam and click the Lock icon, or go to About and click Activate. Then sign in or enter your serial number. Once the license is activated, it cannot be refunded or resold. A 1-PC license can be used on one computer only.

How do I deactivate my Bandicam license?

From the account menu, click the account icon at the top of Bandicam, click ..., and select Deactivate License. From the About tab, click Update Activation, and then click Deactivate License.

How can I retrieve my lost Bandicam serial number?

Go to https://www.bandicam.com/buy/#retrieve and enter the email address used for purchasing the license in the Resend Purchased License section. If you no longer have access to that email address, send your payment receipt to bandicam@bandicam.com for further assistance.

How do I renew my Bandicam Annual License?

If you did not select automatic renewal when purchasing, renew your license on the Bandicam renewal or Bandicut renewal page. If you selected automatic renewal, manage your subscription from the subscription management page.

Can I change the email address or serial number for my license?

If you have already activated your license, you cannot change the email address associated with it. If you need to change your license information, upgrade your Perpetual License and contact bandicam@bandicam.com immediately.

Bandicam License Policy

Learn Bandicam license rules for activation, PC limits, license transfer, annual renewal, email changes, and lost serial key recovery.

[ Personal License and Business License ]

The Bandicam software provides "Personal" and "Business" licenses according to the subject and purpose of use. The Personal License is for individuals who want to use Bandicam for non-commercial purposes. You must purchase a Business License to use the software for commercial purposes.

Personal/Business License, Annual/Perpetual License »

1. License Activation

Run Bandicam and click the Lock icon, or go to About and click Activate. Then sign in or enter your serial number. For details, see How to activate Bandicam.
Once the license is activated, it cannot be refunded or resold.
A 1-PC license can be used on one computer only. If the maximum license count is exceeded, the user's license may be revoked without a refund. To use Bandicam on two computers, purchase a 2-PC license.

2. License Management

Using Bandicam on two computers

A 2-PC license is required to use Bandicam on two computers, even if you do not use both at the same time. To move your license to another computer, deactivate it on the current computer first, then activate it on the new computer.

Transferring your license to another computer

To transfer your license, deactivate it on your current computer from the account menu or the About tab, then activate it again on the new computer. See how to deactivate your Bandicam license.

From the account menu: Click the account icon at the top of Bandicam, click ..., and select Deactivate License.

From the About tab: Open the About tab, click Update Activation, and then click Deactivate License.

Renewing your Annual License

If you didn't check the "Renew my license automatically" option when purchasing, go to the Bandicam renewal or Bandicut renewal page to renew your license manually. If you checked the option when purchasing, you can simply manage your subscription.

Changing the email address or serial number

If you have already activated your license, you cannot change the email address associated with it. You will not have any problems as long as you keep your license information and follow the license policy. If you really need to change your license information, go to https://www.bandicam.com/buy/upgrade-to-new/, upgrade your Perpetual License, and immediately send an email to bandicam@bandicam.com so that we can change your license information.

3. Retrieve License

Go to https://www.bandicam.com/buy/#retrieve and enter the email address used for purchasing the license in the "Resend Purchased License" section. The license will then be sent to your email again.
If you no longer have access to that email address, please send your payment receipt to bandicam@bandicam.com for further assistance. Please note that if you do not have the receipt and cannot access the original email, you will need to repurchase the license.

4. Annual License Management

You can renew your Annual License on the [Bandicam Annual License renewal] or [Bandicut Annual License renewal] page.