As with most software products, we do not offer refunds.
Once you have registered the serial number, you cannot sell/resell the license, get a refund, and change the registered email address.
1. If the serial number is not registered
A refund is offered within 14 days as long as the serial number is not registered.
To get a refund, please email us at bandicam@bandicam.com
2. If the serial number is registered
A refund will be impossible, considering the characteristics of the software.
3. A lifetime guarantee on the license.
Once you have purchased the program, there is a lifetime guarantee on the license as long as you abide by the rules below:
- If you uninstall the registered Bandicam, you can re-use/transfer the license to another computer.
- If you format your computer or your computer is broken, you can re-use/transfer the license to another computer.
If you lost the serial number, go to https://www.bandicam.com/buy/ and enter your purchasing email address at the license check section. Your license will be sent to your email again.