As with most software products, we do not offer refunds.
Once you have registered the serial number, you cannot get a refund.

1. A refund is possible within 14 days if the serial number is not registered.

2. A refund is impossible if the serial number is registered.

3. A lifetime guarantee on the license.

• Once you have purchased the program, there is a lifetime guarantee on the license as long as you abide by the rules below:
  
- If you uninstall the registered Bandicam, you can re-use/transfer the license to another computer.
- If you format your computer or your computer is broken, you can re-use/transfer the license to another computer.

• If you lost the serial number, go to https://www.bandicam.com/buy/ and enter your purchasing email address at the license check section. Your license will be sent to your email again.

Related FAQs

• License Management: Registration/Upgrade/Transfer
• Lost Serial Number, Resend license
• How to purchase/register Bandicam
• Reseller FAQ and quotation
• Can I get a refund after registering the Bandicam Serial?
• Error: Registration failed | Cannot connect to the registration server

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