Can I get a refund after registering the serial number?

We do not offer a refund once the serial number has been registered.


1. If your serial number is not registered, we will refund you within 14 days of purchase.

Software refund policy


2. If your serial number is registered, we do not offer a refund.


3. A lifetime guarantee on the license.

  • Your license comes with a lifetime guarantee as long as you follow the rules below.
    • - If you uninstall the registered Bandicut, you can re-use/transfer the license to another computer.
    - If you format your computer or your computer is broken, you can re-use/transfer the license to another computer.
  • If you lost the serial number, go to https://bandicam.com/bandicut-video-cutter/buy/ and enter the email address used for purchasing the license at the license check section. The license will then be sent to your email again.


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