Registration failed. Check your email address and serial number.

If you see the error message below, please try the solutions below:

Registration failed, Bandicam serial number

1. Enter the correct email address and serial number

Please try right-clicking with your mouse or using keyboard shortcuts to copy and paste your serial number. When entering a serial number, be sure to include all hyphens(-) and not to add blank spaces.

copying and paste, Bandicam

2. Did you purchase a Bandicam + Bandicut package?

If you purchase a Bandicam + Bandicut package, you will receive one serial key for Bandicam and the other seiral key for Bandicut. You must enter the Bandicam serial key in Bandicam and the Bandicut serial key in Bandicut.

3. Enter the email address associated with the serial key

For schools and educational institutions, there are cases where serial keys are purchased in groups. The email address associated with the serial key should be entered, not your own email address.

4. Try again after disabling the computer antivirus program or firewall

If you still have registration issues, please send a screenshot of the error message to

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