Problems and solutions according to recording flow:
If you can't download Bandicam,
If Bandicam freezes while installing, uncheck the "Debug" option and try again.
If Bandicam doesn't start, please try the solutions below:
If you checked the "Start Bandicam minimized to tray" option, please click the Bandicam icon on the system tray.
If Bandicam doesn't start, uninstall the graphics card driver completely and then reinstall the latest graphics card driver.
- Nvidia: https://www.geforce.com/drivers
- Intel: https://downloadcenter.intel.com/
- AMD: https://www.amd.com/en/support
If Bandicam started and then disappeared, it must be a compatibility issue with other programs such as anti-virus programs or copy-protection programs.
Please uninstall copy-protection programs or end suspicious programs from Task Manager of Windows.
If your computer freezes when you have clicked the Bandicam icon, try Bandicam 2.3.1.
If Bandicam freezes at the User Account Control window, press "Windows Key + R" -> type "msconfig" -> Boot -> Advanced options... -> and uncheck the Debug option
.
If you still have problems, download https://dl.bandicam.com/tools/bsa.exe and send your installed program list
to bandicam@bandicam.com
If Bandicam crashes/freezes when you start recording, please try the solutions below:
If Bandicam crashes/freezes/stops while recording, uninstall Bandicam and graphics card driver completely and then reinstall the latest version of Bandicam and the latest graphics card driver.