Introduction · FAQs There is no sound for the captured video (Sound Problem)


How to record sound in Windows Vista/7/8/10

If there is no sound for the captured streaming video in Windows Vista/7/8/10, it's a problem with your settings.

1. Bandicam settings

Start Bandicam and select "(Default Sound Device)" in Primary Sound Device.

recording computer sound


* Tip) If you can't see "(Default Sound Device)", uncheck the "Run this program in compatibility mode for:" option.

(Default Sound Device)



2. Windows settings

1) Select 'Playback devices' in the system tray, and set 'Speakers (or Headphones)' as the default sound device.

Playback devices, sound settings, speakers


2) Select 'Open Volume Mixer' in the system tray, and set the volume of applications to 70%~90%.

sound recording, volume mixer



3) If you set Bandicam and Windows settings correctly, you will see the sound bar when recording.

sound bar when recording



4) If you still can't record computer sound, please try some solutions below:
- Choose "Speakers (or Headphones)" as the primary sound device, and disable the secondary sound device.
- Choose the 'MP4' container instead of 'AVI' and try it again.
- Install the correct sound card driver and try it again.



How to record sound in Windows XP

If there is no sound for the captured video in Windows XP, it's usually a problem with the "Stereo Mix" setting.

1. Select 'Open volume control' in the system tray, and select 'Properties' from the 'Volume control' window.

Open Volume Control - Properties


2. Select the 'Recording' icon from the 'Properties' window, and then check the 'Stereo Mix' option.
* Tip) If there is no "Stereo Mix" option, you can check 'Wake output mix', 'What U hear, 'Stereo out', 'Mixed output', 'Post-mix', 'Loop back', 'SUM' and the like.


3. Set the volume of Stereo Mix to 70%~90%.
* Tip) If there is the 'Mute" check-box instead of the 'Select' check-box, the box needs to be unchecked.


** Tip

1) If you still can't record the sound, change the sound device of Bandicam


2) Do not choose 'USB sound card' or 'USB headset' in Windows XP.
If you use Windows Vista/7/8/10, you can record computer sounds with the USB headset/sound device. However, if you use Windows XP, you can't record computer sounds with the USB headset/sound device.

USB headset, no sound in Windows XP




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