Email

zunshot@bandicam.com

Please include

• ZunShot version (ⓘ > About) and whether it is the Microsoft Store or setup-file version
• Windows version and, for capture problems, your monitor layout
• What you did, what you expected, what happened. A capture of the problem helps when it is safe to share.
• For crashes, the time it happened

Before you write

Most problems are covered in the Troubleshooting tab. Feature requests are welcome at the same address.

Related FAQs

• [Black] My capture is black or empty
• [Hotkey] A hotkey does not work / no Scroll Lock / PrtScn opens Snipping Tool
• [Clipboard] Copy fails or the paste has a white background
• [Scrolling] Scrolling capture stops early or looks misaligned
• [OCR] Extract text returns wrong characters or nothing
• [Window] The ZunShot window disappeared
• [Update] How do I update ZunShot?
• [Uninstall] How do I uninstall ZunShot and remove its data?