Frequently Asked Questions about Bandicut Video Cutter.

Configuration / Failure / Problem

1. What is the difference between [High-Speed mode] and [Encoding mode]?
2. Please explain [Encoding mode] - Codec, Quality, Size, and Sound Configuration.
3. I cannot select the cutting area properly.
4. I cannot use [High-Speed mode].
5. I need technical support.

Purchase / Refund / Quotation

1. How to purchase/register Bandicut
   
2. Bandicut License Policy: Registration, Upgrade, Refund
   
3. Reseller FAQ and quotation
   
4. Can I get a refund after registering the Bandicut Serial?
   
5. If you’ve lost your Bandicut serial number
   
6. Error message: Cannot connect to the registration server
   

• If you still have the problem, please send the original video file to bandicut@bandicam.com through Send-anywhere.com (10GB), Onedrive (10GB) or Dropbox (2GB~). We will respond to your email ASAP.

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