Frequently Asked Questions about Bandicut Video Cutter.

Purchase / Refund / Quotation

1. License Management: Registration/Upgrade/Transfer
   
2. Lost Serial Number, Resend license
   
3. How to purchase/register Bandicut
   
4. Reseller FAQ and quotation
   
5. Can I get a refund after registering the serial number?
   
6. What is the difference between the free and full version?
   
7. Error: Registration failed | Cannot connect to the registration server
   

Configuration / Failure / Problem

1. What is the difference between [High-Speed mode] and [Encoding mode]?
2. Please explain [Encoding mode] - Codec, Quality, Size, and Sound Configuration.
3. How to remove the Bandicut watermark.
4. I cannot select the cutting area properly.
5. I cannot play / upload the video edited with Bandicut.
6. I cannot use [High-Speed mode].
7. The video and audio are out of sync.
8. "Output folder" and "Cache folder".
9. Problems and Solutions | I need technical support.

If you still have problems, please send the original video file to bandicut@bandicam.com through Google Drive (15GB), or Onedrive (10GB). We will respond to your email ASAP.