As with most software products, we do not offer refunds.

Once you have registered the serial number, you cannot get a refund.



1. A refund is possible within 14 days if the serial number is not registered.

Software refund policy


2. A refund is impossible if the serial number is registered.


3. A lifetime guarantee on the license.

  • Once you have purchased the program, there is a lifetime guarantee on the license as long as you abide by the rules below:
  • - If you uninstall the registered Bandicut, you can re-use/transfer the license to another computer.

    - If you format your computer or your computer is broken, you can re-use/transfer the license to another computer.

  • If you lost the serial number, go to https://bandicam.com/bandicut-video-cutter/buy/ and enter your purchasing email address at the license check section. Your license will be sent to your email again.


Related FAQs

  1. License Management: Registration/Upgrade/Transfer
  2. Lost Serial Number, Resend license
  3. How to purchase/register Bandicut
  4. Reseller FAQ and quotation
  5. Can I get a refund after registering the Bandicut Serial?
  6. Error: Registration failed | Cannot connect to the registration server

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