As with most software products, we do not offer refunds.

Once you have registered the serial number, you cannot sell/resell the license, get a refund, and change the registered email address.



1. If the serial number is not registered

A refund is offered within 14 days as long as the serial number is not registered.

To get a refund, please email us at bandicut@bandicam.com




2. If the serial number is registered

A refund will be impossible, considering the characteristics of the software.




3. A lifetime guarantee on the license.

  • Once you have purchased the program, there is a lifetime guarantee on the license as long as you abide by the rules below:
  • - If you uninstall the registered Bandicut, you can re-use/transfer the license to another computer.

    - If you format your computer or your computer is broken, you can re-use/transfer the license to another computer.

  • If you lost the serial number, go to https://bandicam.com/bandicut-video-cutter/buy/ and enter your purchasing email address at the license check section. Your license will be sent to your email again.


Related FAQs

  1. How to purchase/register Bandicut
  2. Bandicut License Policy: Registration, Upgrade, Refund
  3. Reseller FAQ and quotation
  4. Can I get a refund after registering the Bandicut Serial?
  5. If you’ve lost your Bandicut serial number
  6. Error message: Cannot connect to the registration server

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