Cannot connect to the registration server.

Please check your internet connection, and set your system clock to today's date and time.

Bandicut - Cannot connect to the registration server


If you see the error message above, please try the solutions below:


1. Rename the "hosts" file.

Go to "C:\Windows\System32\drivers\etc", rename the "hosts" file to "hosts2" as shown below, and then try it again.

Check your host file


2. Set your system clock correctly.

If your computer's clock is set incorrectly, please change the date and time correctly.


3. Please try again after disabling the computer antivirus program or firewall.

- Types of antivirus programs: Avast, Bitdefender, F-Secure, Kaspersky, McAfee, Norton, etc.

- Types of firewall: Windows Firewall, company firewall, network firewall, etc.


4. Please try again after deleting Bandicut.

It might be a problem with an internet delay. Please go to https://www.bandicam.com/bandicut-video-cutter/, and download/install the latest version of Bandicut, and then try it again several times.


5. If you still have the problem, email us at bandicut@bandicam.com to get technical support.




Related FAQs

  1. How to cut/merge/split multiple sections at the same time.
  2. How can I select the cutting area properly?
  3. What is the difference between [High-Speed mode] and [Encoding mode]?
  4. Please explain [Encoding mode] - Codec, Quality, Size, and Sound Configuration.
  5. I cannot use [High-Speed mode].
  6. I need technical support.



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