Can I get a refund after registering the serial number?

Check Bandicam refund rules, including the 14-day refund period and why registered serial numbers cannot usually be refunded.

You cannot get a refund, resell the license, or change the email address associated with the license once the license has been registered.

If your serial number has not been registered:

You are welcome to request a full refund within 14 days of purchase.

Software refund policy


If your serial number has been registered:

Once the license has been registered, we're unfortunately unable to provide a refund.


The Good News About Your License:

  • You'll have full access to the software for the entire duration of your license—whether it's a Perpetual or Annual License.
  • You can easily transfer your license to a new device by simply unregistering it from your current computer. This option is also available if your current computer stops working.

FAQs

Can I get a refund after registering the serial number?
If your serial number is not registered, we will refund you within 14 days of purchase. If your serial number is registered, we will not refund.

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