What should I do if I lost my Bandicam serial number?

If you don't have the Bandicam serial number, go to https://www.bandicam.com/buy/#retrieve, and click the 'Buy Now' button. Once you purchase the license, the serial number will be sent to your email address immediately.

What should I check if Bandicam registration fails with my serial number?

Enter the correct email address and serial number exactly as provided, including all hyphens and without extra spaces. If registration still fails, confirm that you are registering the correct product and check whether security software or network settings are blocking the registration server.

Registration failed. Check your email address and serial number.

Fix Bandicam registration failures by checking your serial number, email address, internet connection, firewall, DNS, and license status.

[ If you don't have the serial number ]

If you don't have the Bandicam serial number, go to https://www.bandicam.com/buy/, and click the 'Buy Now' button. Once you purchase the license, the serial number will be sent to your email address immediately.

[ If you have the serial number ]

1. Enter the correct email address and serial number

Please try right-clicking with your mouse or using keyboard shortcuts to copy and paste your serial number. When entering a serial number, be sure to include all hyphens(-) and not to add blank spaces.

copying and paste, Bandicam

2. Did you purchase a Bandicam + Bandicut package?

If you purchase a Bandicam + Bandicut package, you will receive two serial keys: one for Bandicam and another for Bandicut. You must enter the Bandicam serial key in Bandicam and the Bandicut serial key in Bandicut.

3. Did you enter XXXXXXXX-XXXX?

Once registration is completed, the last digits of the Bandicam serial number are hidden and displayed as XXXXXXXX-XXXX. This is not a correct serial number. Please open your license email and check for the correct serial number.

4. Confusing the transaction number with the serial number

The valid serial number is 31 alphanumeric characters including hyphens (-). Transaction IDs or approval numbers issued by the payment provider are not Bandicam/Bandicut serial numbers.

5. Try registering again after disabling the computer antivirus program, firewall, or proxy server

Windows Firewall

If you still have registration issues, please send a screenshot of the error message to bandicam@bandicam.com.

FAQs

What should I do if I lost my Bandicam serial number?: If you don't have the Bandicam serial number, go to https://www.bandicam.com/buy/#retrieve, and click the 'Buy Now' button. Once you purchase the license, the serial number will be sent to your email address immediately.
What should I check if Bandicam registration fails with my serial number?: Enter the correct email address and serial number exactly as provided, including all hyphens and without extra spaces. If registration still fails, confirm that you are registering the correct product and check whether security software or network settings are blocking the registration server.