Bandicam Company: Product and Purchase Inquiries

We encourage you to visit the official website for detailed instructions, tips, and tutorials on installing, purchasing, and registering Bandicam and Bandicut.
If you have any technical problems or questions while using our products, please refer to the information provided below.


1. AI Support (Available 24/7 – Fastest Help)


If you have any questions regarding product purchase or use, please click the AI consultation button at the bottom right of the homepage. Our AI agent will be happy to assist you. For complex inquiries, please contact us at cs-ai@bandicam.com, and our AI agent will respond within 1 minute.

Chat with AI Support Inquiry via cs-ai@bandicam.com

2. Find Answers via FAQ, Search, or Forum


You can quickly get help by browsing our FAQ (Frequently Asked Questions) or clicking the Help search icon. You can also explore our forum to see how other users solved similar issues.

3. Email Support (Purchasing & Technical Inquiries)


If you experience any issues or have questions regarding product purchase or use, please send us an email. To help us resolve the issue quickly, feel free to attach any relevant data, such as screenshots, log files, or video clips. Our development team will review your email and respond with a solution as soon as possible.

  • Bandicam: bandicam@bandicam.com
  • Bandicut: bandicut@bandicam.com
  • AI Support: cs-ai@bandicam.com (AI agent responds within 1 minute)

Partnership and Other Inquiries

For inquiries regarding our SDK/library, advertising, and other partnerships, please get in touch with us by email at info@bandicam.com.