Failed to start audio capture while its disabled on purpose

[kannivore_s4]

Why do I get this error: "Failed to start audio capture. If you need help press OK button"
When I purposely disabled all audio recording?

[Bandicam Company]

Hello kannivore_s4,

We apologize for the inconvenience.
You can record without sound by disregarding the error message.
This issue will be fixed in an upcoming version.

Thank you.

[Bandicam Company]

Hello,

We are pleased to inform you that the issue where the 'Failed to start audio capture' error occurred when all speaker and microphone devices were turned off has been fixed in Bandicam 2025.

Please download it from the link below.
https://www.bandicam.com/downloads/

Thank you.

[kannivore_s4]

It is fixed , thanks.

[Bandicam Company]

Hello,

We are glad to hear that.
Thank you for your feedback.

[whatthej]

It seems the perpetual licence I bought isn't usable with Bandicam 2025
Could you let me know when this bug was introduced so I can roll back my version to the last working version of it?
Thanks

[Bandicam Company]

Hello whatthej,

The issue that was fixed in Bandicam 2025 has already been resolved in Bandicam 2024 version 7.1.6, released in January.
Please download the latest version of Bandicam 2024 and try it.
https://dl.bandicam.com/bdcamsetup-2024.exe

Thank you.

[whatthej]

Thanks for the speedy reply! I confirm it's been patch in 2024

[Bandicam Company]

Hello whatthej,

We are glad to hear that.
Thank you for your feedback.