dgbm17
Posts: 4
Joined: Sun Sep 03, 2017 9:08 am

Bandicam 4.0 failed to initialize codec

Sat Sep 30, 2017 7:28 am

I purchased Bandicam and Bandicut yesterday,

In Video Section, I set H.24 -NVENC VBR and CBR 60 fps at 1080p.

When I played BF1, I pressed F12 to start recording was fine, I stop after around less 4 mins long, Then again pressed start recording, BAM ! I get message error like this below.

Image
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So I switch to Full windows mode, Same error.

Running Windows 10 Pro 64-bit Insider Build 16299 that come with Nvidia 378.78 that is lastest up to date.

Bandicam is really picky and interference other programs running.

I uninstalled RTSS server, OBS and some others. I have read some thread and suggest uninstall and reinstall seems are not the answer.

I see this really problematic "Failed to initialize codec" within Bandicam.

Please report to Dev if they are running Windows 10 Build 16299 with Nvidia 378.78 ?

Thanks.

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Bandicam Company
Site Admin
Posts: 7085
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam 4.0 failed to initialize codec

Mon Oct 02, 2017 2:42 pm

Hello dgbm17,

It might be a problem with the graphics driver.
We don't think Nvidia 378.78 is the latest version of it.
We have found 385.69 on the official website.

Please retry by following the steps below.
First, uninstall the graphics driver completely.
Image

And then, please find and install the latest version of the graphics driver from Nvidia’s official website and try recording again.

Thank you.

dgbm17
Posts: 4
Joined: Sun Sep 03, 2017 9:08 am

Re: Bandicam 4.0 failed to initialize codec

Wed Oct 04, 2017 7:01 am

Thanks for reply,

I installed 385.69 on top of 378.78, reboot few times.

Bandicam
In General > Advanced, Click Reset to defaults.

Seem to be working again with same settings…that works 385.69 with WDDM 2.2 in DXDIAG, 378.78 with WDDM 2.3 newer. Pic below.

Image

Played few rounds in BF1… BAM !

Crashed BF1 and Bandicam same time…

WU stealth install Nvidia 378.78 in middle of played BF1 cause crashed and bandicam no longer working.

Recently, WU update to 16299.15 along with 378.78 again.

I am going stick with it above till Windows 10 Fall Creator Update this month and maybe official new nvidia driver.

I hope Bandicam will be able to updates in future.

Many thanks.
D

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Bandicam Company
Site Admin
Posts: 7085
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam 4.0 failed to initialize codec

Wed Oct 04, 2017 3:48 pm

Hello dgbm17,

Thank you for getting back to us.
We are not sure why the Windows Update includes Nvidia 378.78 as the latest version.
To install the Nvidia 385.69 driver seems to be the only way to solve your issue at this moment.

Thank you.

dgbm17
Posts: 4
Joined: Sun Sep 03, 2017 9:08 am

Re: Bandicam 4.0 failed to initialize codec

Sat Oct 07, 2017 7:14 am

Update info...

WU just did install newer Nvidia driver 387.87, Bandicam is working again !

Thanks,
D

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Bandicam Company
Site Admin
Posts: 7085
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam 4.0 failed to initialize codec

Tue Oct 10, 2017 8:43 am

Hello dgbm17,

We are glad to hear that the problem has been solved!

Thank you for your response.

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