cool_recep
Posts: 15
Joined: Wed Mar 25, 2015 9:34 pm

Framerate Mismatch on Desktop Recording

Wed Mar 25, 2015 9:46 pm

Bandicam could not record WQHD desktop at 60 FPS. Instead, it came up with 26 FPS and 30 FPS.

Code: Select all

General
Complete name : F:\Angle Snapping\bandicam 2015-03-24 19-22-43-749.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 12.5 MiB
Duration : 1mn 8s
Overall bit rate mode : Variable
Overall bit rate : 1 518 Kbps
Encoded date : UTC 2015-03-24 17:22:44
Tagged date : UTC 2015-03-24 17:22:44
Writing application : BandiMp4Muxer 1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1mn 8s
Bit rate : 1 316 Kbps
Width : 2 560 pixels
Height : 1 440 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 30.479 fps
Original frame rate : 60.000 fps
Minimum frame rate : 0.157 fps
Maximum frame rate : 60.060 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.012
Stream size : 10.8 MiB (87%)
Language : English
Encoded date : UTC 2015-03-24 17:22:44
Tagged date : UTC 2015-03-24 17:22:44

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1mn 8s
Duration_LastFrame : -1ms
Bit rate mode : Variable
Bit rate : 192 Kbps
Maximum bit rate : 283 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 1.60 MiB (13%)
Language : English
Encoded date : UTC 2015-03-24 17:22:44
Tagged date : UTC 2015-03-24 17:22:44

Code: Select all

Complete name : F:\Angle Snapping\bandicam 2015-03-24 19-21-19-623.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 10.2 MiB
Duration : 1mn 0s
Overall bit rate mode : Variable
Overall bit rate : 1 418 Kbps
Encoded date : UTC 2015-03-24 17:21:20
Tagged date : UTC 2015-03-24 17:21:20
Writing application : BandiMp4Muxer 1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 58s 550ms
Bit rate : 1 258 Kbps
Width : 2 560 pixels
Height : 1 440 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 26.422 fps
Original frame rate : 60.000 fps
Minimum frame rate : 0.068 fps
Maximum frame rate : 60.060 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.013
Stream size : 8.78 MiB (86%)
Language : English
Encoded date : UTC 2015-03-24 17:21:20
Tagged date : UTC 2015-03-24 17:21:20

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1mn 0s
Duration_LastFrame : -1ms
Bit rate mode : Variable
Bit rate : 192 Kbps
Maximum bit rate : 284 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 1.41 MiB (14%)
Language : English
Encoded date : UTC 2015-03-24 17:21:20
Tagged date : UTC 2015-03-24 17:21:20


cool_recep
Posts: 15
Joined: Wed Mar 25, 2015 9:34 pm

Re: Framerate Mismatch on Desktop Recording

Wed Mar 25, 2015 10:56 pm

Oh. It turns out to be your shitload of software cuts the video at the end beacuse it can not sync the fucking frame rate!

cool_recep
Posts: 15
Joined: Wed Mar 25, 2015 9:34 pm

Re: Framerate Mismatch on Desktop Recording

Fri Mar 27, 2015 12:34 am

Helloooooo. Anybody here ? I have a god damn licensed crapware that needs technical supooooooort.

tridecagon
Posts: 14
Joined: Mon Mar 23, 2015 9:51 am

Re: Framerate Mismatch on Desktop Recording

Fri Mar 27, 2015 4:17 am

Helloooooo. Anybody here ? I have a god damn licensed crapware that needs technical supooooooort.
Cool. Have you tried emailing tech support? You are posting in a section called "General Discussion." This is for user responses. Tech support comes in occasionally and should NOT be expected to even notice this topic, or at least not for a few days. And I think your vocabulary is scaring off people who may be able to help; I know I wouldn't want to help if I had any ideas.

If you really want to get anything on the move, it would be of great help to someone if they knew anything about your computer, your video settings, your Bandicam settings, etc. You know, the usual troubleshooting stuff.

User avatar
Bandicam Company
Site Admin
Posts: 7081
Joined: Mon Dec 20, 2010 12:19 pm

Re: Framerate Mismatch on Desktop Recording

Fri Mar 27, 2015 10:08 am

Frame rate : 30.479 fps
Original frame rate : 60.000 fps
If you still can't get 60 fps, you can't always get constant 60 FPS if your computer isn't good enough.

(We can't increase the FPS on Windows because we use the GDI method for screen capture. You may reduce the screen size or use the 'DirectX/OpenGL window' mode to increase the FPS.)



[ Edited on Mar 21, 17:53 ]
Please choose the 'Prefer CFR' option and try it again.
Image
You will get constant 60 FPS.

cool_recep
Posts: 15
Joined: Wed Mar 25, 2015 9:34 pm

Re: Framerate Mismatch on Desktop Recording

Fri Mar 27, 2015 5:57 pm

Core i7 3930K
16 GB DDR3 1600 MHz
Quadro K5200
240 GB SSD

anja
Posts: 4
Joined: Sat Mar 28, 2015 1:06 am

Re: Framerate Mismatch on Desktop Recording

Sat Mar 28, 2015 1:27 am

Hi cool_recep.
I got the same problem with the MP4 format setting.
Tried setting 50fps output was 29fps, when setting 30fps output was 26fps.

With the AVI settings there is no problem: set 50 get 50, set 30 get 30.

cool_recep, I'm impressed of the code you have attached - how du you get the code?
I only know how to use Properties on the filename to see the fps.

Cheers, Anja

Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
Intel(R) Core(TM) i7 CPU - 920 @ 2.67GHz (8 CPUs), ~2.7GHz
ATI Radeon HD 5750
Bandicam : 2.1.3.757
Bandicam mode: 'Rectangle on a screen'
Recording Target: desktop screen

cool_recep
Posts: 15
Joined: Wed Mar 25, 2015 9:34 pm

Re: Framerate Mismatch on Desktop Recording

Sat Mar 28, 2015 2:47 am

You can use MediaInfo to get the code. It comes with KLMCP. Thanks for the AVI tip but AVI is like ages old...
Last edited by cool_recep on Sat Mar 28, 2015 6:17 pm, edited 1 time in total.

anja
Posts: 4
Joined: Sat Mar 28, 2015 1:06 am

Re: Framerate Mismatch on Desktop Recording

Sat Mar 28, 2015 4:44 pm

Thanks for Mediainfo tip :-) Yes AVI is ages old like me - but I had a job that hurried and my video editing program (PowerDirector) either: could not load the MP4 / if loaded - reported error code 2 and so on. Thats why I tried the AVI profile - and yes, I was not proud of the result...
I don't like the answer you got from the Bandisoft employee:
"Even though you set 60 FPS at the format settings, you can't always get 60 FPS when your computer isn't good enough or your recording target moves slowly."
Especially because I know that my PC can handle heavy video editing and I have the same problem. So maybe it has been a waste of money to buy Bandicam.
Have you tried to contact their support department?

cool_recep
Posts: 15
Joined: Wed Mar 25, 2015 9:34 pm

Re: Framerate Mismatch on Desktop Recording

Sat Mar 28, 2015 6:18 pm

It is usual bullshit reply. I have a decent system. It is not my system thats sucks but their crapware.

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