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Wrong size

Posted: Tue Mar 25, 2014 9:51 pm
by querrypigeon
Hallo
I downloaded a movie by WinTV. It is an mpg with the size 720 x 576 (16:9). After cutting begin and end of that movie it was in 4:3. I did it in "highspeed modus". What has happend? How can I change the settings that it remains in 16:9?

Re: Wrong size

Posted: Wed Mar 26, 2014 2:55 pm
by Bandicam Company
Hello!

The current version of Bandicut has a problem with some .mpg and .ts files.

We will fix this bug in the future.

Thank you for letting us know.

Re: Wrong size

Posted: Wed Mar 26, 2014 11:58 pm
by querrypigeon
My version is a "giveaway of the day". Can I update it, when a new version comes? Until this bug is fixed I won't buy it. But then it is ideal for my purpose.

Re: Wrong size

Posted: Thu Mar 27, 2014 11:41 am
by Bandicam Company
We will let you know when we fix this bug.
However, if you update the giveawayoftheday version, the watermark will be added at the beginning of the video.

Re: Wrong size

Posted: Sun Jul 27, 2014 1:57 am
by Aeroflow
I got the same problem. Just bought the software, is there any update on the ts-bug? Still got 4:3 result when cropping 16:9 movies with .ts ending.

Cheers!
Aeroflow

Re: Wrong size

Posted: Sun Jul 27, 2014 3:34 am
by Zuzu_Typ
They told you they'll tell you (whoa, what a sentence) when the problem is fixed so right now it isn't. I would recommend you to use the encoding mode and if this doesn't work, you should use another programm for the time.
(For example another programm is Freemake Video Converter) Also you could use a Programm like FormatFactory to change the video-format to something else than .mpg or .ts (e.g.: .avi or .mp4)

Re: Wrong size

Posted: Mon Aug 11, 2014 5:53 pm
by querrypigeon
Well thanks for your answer, but I'm not happy. In mean time we have a new version of bandycut and the problem remains. And more, picture and sound are not syncronous. If I have to convert the video it will change the quality. So why buy Bandicut?