querrypigeon
Posts: 4
Joined: Tue Mar 25, 2014 9:28 pm

Wrong size

Tue Mar 25, 2014 9:51 pm

Hallo
I downloaded a movie by WinTV. It is an mpg with the size 720 x 576 (16:9). After cutting begin and end of that movie it was in 4:3. I did it in "highspeed modus". What has happend? How can I change the settings that it remains in 16:9?
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Bandicam Company
Site Admin
Posts: 7083
Joined: Mon Dec 20, 2010 12:19 pm

Re: Wrong size

Wed Mar 26, 2014 2:55 pm

Hello!

The current version of Bandicut has a problem with some .mpg and .ts files.

We will fix this bug in the future.

Thank you for letting us know.

querrypigeon
Posts: 4
Joined: Tue Mar 25, 2014 9:28 pm

Re: Wrong size

Wed Mar 26, 2014 11:58 pm

My version is a "giveaway of the day". Can I update it, when a new version comes? Until this bug is fixed I won't buy it. But then it is ideal for my purpose.

User avatar
Bandicam Company
Site Admin
Posts: 7083
Joined: Mon Dec 20, 2010 12:19 pm

Re: Wrong size

Thu Mar 27, 2014 11:41 am

We will let you know when we fix this bug.
However, if you update the giveawayoftheday version, the watermark will be added at the beginning of the video.

Aeroflow
Posts: 1
Joined: Sun Jul 27, 2014 1:55 am

Re: Wrong size

Sun Jul 27, 2014 1:57 am

I got the same problem. Just bought the software, is there any update on the ts-bug? Still got 4:3 result when cropping 16:9 movies with .ts ending.

Cheers!
Aeroflow

User avatar
Zuzu_Typ
Posts: 356
Joined: Sun Mar 02, 2014 10:26 pm
Location: Germany,Lowersaxony
Contact: Website

Re: Wrong size

Sun Jul 27, 2014 3:34 am

They told you they'll tell you (whoa, what a sentence) when the problem is fixed so right now it isn't. I would recommend you to use the encoding mode and if this doesn't work, you should use another programm for the time.
(For example another programm is Freemake Video Converter) Also you could use a Programm like FormatFactory to change the video-format to something else than .mpg or .ts (e.g.: .avi or .mp4)
Thank you for reading my post. I hope you understand my "English".
I'm the German translator for some of Bandisoft's products and websites
(mostly Bandicut and Honeycam).

querrypigeon
Posts: 4
Joined: Tue Mar 25, 2014 9:28 pm

Re: Wrong size

Mon Aug 11, 2014 5:53 pm

Well thanks for your answer, but I'm not happy. In mean time we have a new version of bandycut and the problem remains. And more, picture and sound are not syncronous. If I have to convert the video it will change the quality. So why buy Bandicut?

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