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NOT the correct size

Posted: Sun Mar 16, 2025 3:04 pm
by DevKiT
The program shows the wrong size of the downloaded file, the real file size was 30 GB.

Often shows nothing at all. Add a countdown and file size how much is left to download in real time.

Re: NOT the correct size

Posted: Sun Mar 16, 2025 4:48 pm
by DevKiT
Here's another one, it doesn't show, although the size of the upload file is 38.2 GB

Re: NOT the correct size

Posted: Wed Mar 19, 2025 3:57 am
by DevKiT
Support! Why aren't you answering?

Re: NOT the correct size

Posted: Wed Mar 19, 2025 6:04 pm
by Bandicam Company
Hello DevKiT.

Sorry for the late reply.
We were unable to reproduce the issue with some of the files we tested.
We will get back to you once we complete testing with larger files, such as 30GB MKV files.
Thank you for your patience.

Re: NOT the correct size

Posted: Thu Mar 20, 2025 1:24 pm
by DevKiT
such as 30GB MKV files.
Large MP4 also does not show the correct size.

Re: NOT the correct size

Posted: Thu Mar 20, 2025 5:31 pm
by Bandicam Company
Hello DevKiT,

Our development team has reviewed the issue, and a fix is planned for the next update.
We appreciate your patience.

Thank you for your report.

Re: NOT the correct size

Posted: Sat May 10, 2025 3:53 am
by DevKiT
When will the update come out, why is this program updated so rarely? You said you would fix it but there was no update.

Re: NOT the correct size

Posted: Mon May 12, 2025 11:40 am
by Bandicam Company
Hello,

We're sorry for the inconvenience.

The development team has investigated the issue you reported and plans to include a fix in the next update. While we cannot provide a precise release date for the update at this time, we will notify you through a comment on this post when it becomes available.


Thank you for your patience.