igor5930
Posts: 2
Joined: Wed Jul 07, 2021 5:48 am

Problem when recording games

Wed Jul 07, 2021 5:54 am

Hello, I ran into a problem while recording a game...
When recording the screen itself, everything is fine, but when I try to record any game, a window pops up with an error.
The operating system on my computer is Windows 10.

Here is the error window itself:
Image

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Bandicam Company
Site Admin
Posts: 7798
Joined: Mon Dec 20, 2010 12:19 pm

Re: Problem when recording games

Wed Jul 07, 2021 10:08 am

Hello igor5930,

Which game are you trying to record?
Do you have the same issue with other games, too?

We look forward to your reply.

Thank you.

igor5930
Posts: 2
Joined: Wed Jul 07, 2021 5:48 am

Re: Problem when recording games

Fri Jul 09, 2021 12:49 am

counter strike, watch dods, grand theft auto, call of duty. tried to write them down, there is only one problem

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Bandicam Company
Site Admin
Posts: 7798
Joined: Mon Dec 20, 2010 12:19 pm

Re: Problem when recording games

Mon Jul 12, 2021 2:30 pm

Hello igor5930,

Thank you for getting back to us.
It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.

If it does not seem to help, please let us know your PC specs and your format settings.

Thank you.

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