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Camera sound delay

Posted: Tue May 04, 2021 7:43 pm
by RREDD
Whenever I take a screenshot, there is a 5 second delay in the sound of the camera noise. This only happens if the last screenshot is more than a few minutes ago. If I do several shots in a row, I don't get a delay. Maybe someone has a solution to the problem?

- Windows Version: Windows 8.1
- Graphic card model: NVIDIA GTX 960
- Bandicam version: 5.1.0.1822

Re: Camera sound delay

Posted: Thu May 06, 2021 12:17 pm
by Bandicam Company
Hello RREDD,

To clarify your issue, please let us know which recording mode and which image format you have selected.
We look forward to your reply.

Thank you.

Re: Camera sound delay

Posted: Tue May 11, 2021 1:18 am
by RREDD
To clarify your issue, please let us know which recording mode and which image format you have selected.
Hello, I only use the screenshot mode (JPG, high quality).
Bandicam takes the shot immediately, only the sound comes 5 seconds late.

Re: Camera sound delay

Posted: Tue May 11, 2021 7:10 pm
by Bandicam Company
Hello RREDD,

Thank you for your reply.
We have tested it again but were not able to recreate your issue.
Did you take screenshots of your whole display?
Could you attach the screenshots of the Playback tab of the Windows Sound settings window?

Thank you.