GreenbloodQC
Posts: 1
Joined: Fri Mar 26, 2021 1:21 am

Trouble with recording 7.1 Surround sound

Fri Mar 26, 2021 1:39 am

Hi,

I'm using a Logitech G533 Headset with the 7.1 surround activated in the Logitech Game center, but I can't get Bandicam to record the sound coming from the headset as output correctly, its seems Bandicam can't handle the surround sound, When I shut it off (surround sound) it works properly...it seems to have some echo in it , listen to audio files attached.
Does someone know how to resolve this problem ?
Attachments
Logitech settings.PNG
Logitech settings.PNG (360.3 KiB) Viewed 3065 times
Without 7.1 Surround.mp3
(230.66 KiB) Downloaded 211 times
With 7.1 Surround.mp3
(315.55 KiB) Downloaded 208 times

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Trouble with recording 7.1 Surround sound

Fri Mar 26, 2021 4:32 pm

Hello GreenbloodQC,

You can record 7.1 Surround sound using one of the options below.

1. Enable the 'Save audio tracks while recording (.wav)' option.
2. Select the PCM codec and enable the 'Save as original format' option.

Thank you.

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