mclosi
Posts: 12
Joined: Mon Sep 05, 2016 12:25 am

Audio Not in sync

Mon Sep 12, 2016 9:41 pm

Hi, after capturing a VHS using Bandicam and a Honestech Vidbox, the audio is out of sync with the video. Is there something I am doing wrong?
I attach my current system details
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Bandicam Company
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Re: Audio Not in sync

Tue Sep 13, 2016 11:54 am

Hi,

What is your graphics card model?

It seems that the performance of your computer is not good enough (Pentium G2020)

Did you use the 'Device Recording Mode', 'Game Recording Mode' or "Screen Recording Mode' of Bandicam?
If you used the 'Device Recording Mode', please try 'Game Recording Mode' or "Screen Recording Mode'
- Tutorial: https://www.bandicam.com/how-to/

If you still have the problem, you may upgrade your computer to increase the performance.


Related FAQ:
https://www.bandicam.com/faqs/how_to_re ... _recording

mclosi
Posts: 12
Joined: Mon Sep 05, 2016 12:25 am

Re: Audio Not in sync

Mon Sep 19, 2016 2:27 am

Hi, ok so using my Surface Pro 4 I have the same issue when converting from VHS. I have this connected via a Honestech Vidbox using red, while and yellow leads and then a usb lead to the Surface.

What is causing this delay in the audio please?
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mclosi
Posts: 12
Joined: Mon Sep 05, 2016 12:25 am

Re: Audio Not in sync

Wed Sep 21, 2016 9:48 pm

Bandisoft please reply otherwise it makes your software useless to me.

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Bandicam Company
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Re: Audio Not in sync

Thu Sep 22, 2016 11:13 am

Hello!

1. It seems that the performance of your computers (Pentium G2020, Surface Pro 4) is not good enough.

2. Have your tried the 'Device Recording Mode', 'Game Recording Mode' and "Screen Recording Mode' of Bandicam (https://www.bandicam.com/how-to/)?

3. Have you tried our other solutions on https://www.bandicam.com/faqs/how_to_re ... recording/?

mclosi
Posts: 12
Joined: Mon Sep 05, 2016 12:25 am

Re: Audio Not in sync

Thu Sep 22, 2016 8:06 pm

My Surface pro 4 comes with the Intel HD 515 which gets a benchmark pass of 587 which is pretty good. What are you saying I would need for your software to be ok?

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Bandicam Company
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Re: Audio Not in sync

Fri Sep 23, 2016 10:18 am

1. Did you use the 'Device Recording Mode', 'Game Recording Mode' or "Screen Recording Mode' of Bandicam?

2. Have you tried the 'Device Recording Mode', 'Game Recording Mode' and "Screen Recording Mode' (https://www.bandicam.com/how-to/)?

3. You may not have this issue if your computer supports a USB 3.0 slot and plug your capture device into the USB 3.0 slot.

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