TeleduCymru1962
Posts: 14
Joined: Sat Dec 24, 2022 6:28 pm

AMD H264 codec not working

Sun Aug 18, 2024 6:03 pm

Have any of y’all noticed the AMD H264 codec is not working when recording?

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Bandicam Company
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Posts: 7919
Joined: Mon Dec 20, 2010 12:19 pm

Re: AMD H264 codec not working

Mon Aug 19, 2024 8:33 pm

Hello TeleduCymru1962,

Do you mean you cannot see the "H264(AMD VCE/VCN)" option?
Have you tried the solutions on the following page?
https://www.bandicam.com/how-to-use-amd-vce-encoder/

If you're still using the same system as in May 2023, your GPU does not support AMD VCE/VCN.
viewtopic.php?f=10&t=7757#p28690

If you've changed your system since then, please attach the DxDiag.txt file.

Thank you.

TeleduCymru1962
Posts: 14
Joined: Sat Dec 24, 2022 6:28 pm

Re: AMD H264 codec not working

Wed Sep 11, 2024 12:19 pm

I mean the AMD Coded isn’t working when I press record, when I stop recording it says failed to initialise codec

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Bandicam Company
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Posts: 7919
Joined: Mon Dec 20, 2010 12:19 pm

Re: AMD H264 codec not working

Wed Sep 11, 2024 2:40 pm

Hello TeleduCymru1962,

Thank you for your reply.

It might be a problem with the graphics driver.
First, please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and Bandicam.

Thank you.

TeleduCymru1962
Posts: 14
Joined: Sat Dec 24, 2022 6:28 pm

Re: AMD H264 codec not working

Sun Sep 22, 2024 12:20 pm

file:///C:/Users/bwest/Documents/DxDiag.txt

then explain to me why doesn't Bandicam support AMD anymore?

TeleduCymru1962
Posts: 14
Joined: Sat Dec 24, 2022 6:28 pm

Re: AMD H264 codec not working

Sun Oct 06, 2024 5:20 am

could you take a look at this and tell me the results of it
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DxDiag.txt
(81.05 KiB) Downloaded 439 times

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Bandicam Company
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Posts: 7919
Joined: Mon Dec 20, 2010 12:19 pm

Re: AMD H264 codec not working

Mon Oct 07, 2024 11:19 am

Hello TeleduCymru1962,

Thank you for sending your system information.
Even if H264 (AMD VCE/VCN) appears in the list and you select it, you won’t be able to use it if your system doesn’t support it.

We are sorry that we couldn't give you the answer you wished for.

Thank you.

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