Ariss.W
Posts: 1
Joined: Mon May 29, 2023 5:44 pm

Didn’t receive License

Mon May 29, 2023 5:51 pm

Dear supporter,
I didn’t receive license Bandicam in my inbox or junk box, and i already click resend but nothing happened.
I paid on May 24th and my email used to apply is “ar*******@outlook.com”.
Please solve problem.

Regards,

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Didn’t receive License

Mon May 29, 2023 5:58 pm

Hello Ariss.W,

We have confirmed that we have canceled your payment on May 27th because we were not able to send you the license information email due to your mailbox issue.

Please purchase again with another email address.
https://www.bandicam.com/buy/

Thank you.

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