YeetDaLeep
Posts: 1
Joined: Mon May 15, 2023 7:24 am

Refund

Mon May 15, 2023 7:29 am

ive bought bandicam today and got the lifetime pack. and would like a refund.
bandicam just doesnt work. ive tried every encoder most settings and either the game laggs or bandicams footage is laggy
and the weirdest part about it is that bandicam doesnt just make my frames drop, it somehow increases my ping lowers internet speed on games and desyncs audio. any form ive read up about any of these issues bandicams response is to update or reinstall graphics drivers which still doesnt seem to fix the problem

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Refund

Mon May 15, 2023 7:28 pm

Hello YeetDaLeep,

Do you have the same issue with other games?
Please let us know your recording target, Bandicam format settings, and your PC specs such as CPU, GPU, OS, and graphics driver version.

Please refer to the linked page for more information regarding the license policy.
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

Thank you.

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