PhoenixAnkaa
Posts: 1
Joined: Wed Aug 03, 2022 6:01 am

Getting Errors and Redownloaded Still Errors

Wed Aug 03, 2022 6:59 am

I've been using Bandicam for 2 years now and also use it for recording videos for my YouTube Channel and gaming. Last night, I recorded a video and everything went smoothly. Then for the last 3 hours, I've been trying to get this program to record and repeatedly get an error:
https://gyazo.com/86907cc3dc2d53189ac7a67714bc85e7

With the new version, I'm having problems getting the mic to work and still getting playback errors.

VLC or Windows Media Player won't play the video. What irks me is I recorded a whole show for YouTube that had a deadline and I missed it due to this unforeseen technicality. I've even redownloaded the app, registered, and tried again. I still get errors.

I see you are starting to get this same or similar complaint. There is no way all of us have a program all of a sudden interfering with your program, it must be something else. What that something else is, I have no clue. I haven't had a windows update that I know of to change my computer.

Nothing had changed from last night to today. You can see what the error is, can you tell me how to fix it before spending a great deal of time learning OBS?

Thanks for your time in advance.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Getting Errors and Redownloaded Still Errors

Wed Aug 03, 2022 2:32 pm

Hello PhoenixAnkaa,

First, please refer to the solutions on the following FAQ page.
https://www.bandicam.com/faqs/cannot-run/

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.
Also, please uninstall and install the latest version of Bandicam.
https://www.bandicam.com/downloads/

If it does not seem to help, please let us know your Bandicam format settings, your recording target, and your PC specs such as CPU, GPU, OS, and graphics driver version.

Thank you.

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