profuzzy
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Joined: Mon Jun 10, 2024 6:33 am

Bandicam Business - skips first 2 seconds of audio during recording

Sun Nov 03, 2024 10:44 pm

Bandicam Business - skips first 2 seconds of audio during recording

Hi, the resulting video is missing first 2 seconds of sound. EVERYTIME.

Why is the audio not being recorded for the first 2 seconds ?

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Bandicam Company
Site Admin
Posts: 7949
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam Business - skips first 2 seconds of audio during recording

Mon Nov 04, 2024 11:03 am

Hello,

1. Have you used a Bluetooth device as a speaker or microphone?

2. Did you use the 'Audio only' recording mode?
Image

2. If you recorded the screen with audio, could you send us the recorded video to us?
We will reproduce the problem and reply to your email immediately.

You may use one of the storage services below:
- Google Drive (15GB): https://drive.google.com
- Onedrive (10GB): https://onedrive.live.com/
- Send-anywhere.com (10GB): https://www.send-anywhere.com/

User avatar
Bandicam Company
Site Admin
Posts: 7949
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam Business - skips first 2 seconds of audio during recording

Mon Nov 04, 2024 1:40 pm

Hello,

1. Have you used a Bluetooth device as a speaker or microphone?

2. Did you check the Noise Suppression option? Turn off the [Noise Suppression] function and try recording again.
Image

3. Did you use the 'Audio only' recording mode?
Image

4. If you recorded the screen with audio, could you send us the recorded video to us?
We will reproduce the problem and reply to your email immediately.

You may use one of the storage services below:
- Google Drive (15GB): https://drive.google.com
- Onedrive (10GB): https://onedrive.live.com/
- Send-anywhere.com (10GB): https://www.send-anywhere.com/

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