clr61
Posts: 10
Joined: Wed Jun 10, 2020 5:49 am

Recording phone videos

Sat Nov 02, 2024 4:26 am

This has been a real buggaboo since I've been using bandicam. When I select a certain area on a phone video, that is in a vertical orientation, if I only want to record a certain area, but have the output be 16:9 ratio, it comes out all distorted. Is there a solution for this or am I not using the correct video aspect ratio? Any help would be greatly appreciated!!

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Bandicam Company
Site Admin
Posts: 7951
Joined: Mon Dec 20, 2010 12:19 pm

Re: Recording phone videos

Mon Nov 04, 2024 10:55 am

Hello,

Could you send us the recorded video to us?
We will check the issue and reply to your email immediately.

You may use one of the storage services below:
- Google Drive (15GB): https://drive.google.com
- Onedrive (10GB): https://onedrive.live.com/
- Send-anywhere.com (10GB): https://www.send-anywhere.com/


Thank you.

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