JonasCF
Posts: 1
Joined: Mon Jan 17, 2022 11:07 am

Bandicam crashing with my new microphone

Mon Jan 17, 2022 11:18 am

Dear Bandicam
Thanks for great software.
I have exactly the same problem as described in this thread, only for me it does not help to uncheck the two sound mixing. Also this would not really solve the problem as described.
I have bought a Nordic gaming onair streaming microphone with usb. The driver should be in the microphone. Windows sais it is up to date and working. I use win 7. My bandicam is version 5.3.3.1895 (most updated version availeble)
I have read about similar problems in the forum and tried a lot of setting with out luck. Also I have reset settings several times.
It works fine with my my old microphone in the usb webcam, it is just really low and bad sound.

Hope for your help

Very best

Jonas

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Bandicam Company
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Posts: 7787
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashing with my new microphone

Mon Jan 17, 2022 2:32 pm

Hello,

1) Can you see and select your microphone model in Bandicam settings? After installing the driver for Nordic gaming onair streaming microphone, please try again. The driver can be downloaded from the website of the microphone model.
Image


2) If you still cannot record microphone sound, select "(Default Output Device)" for the Speakers and "Disable" for the Microphone. Then, go to the Recording tab of Windows, right-click on Microphone, select Properties, check the "Listen to this device" option, and try recording.
Image

For more information, please refer to the following link.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

xadufody
Posts: 5
Joined: Tue Jan 11, 2022 10:15 pm

Re: Bandicam crashing with my new microphone

Wed Jan 19, 2022 9:04 pm

Is it possible that none of the recommendations and tips above helps to solve the similar problem? I seemed to try everything, but it doesn't work. I suppose that the device is just incompatible with bandicam, but I may be wrong.

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Bandicam Company
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Posts: 7787
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashing with my new microphone

Fri Jan 28, 2022 6:48 pm

Hello xadufody,

Do you mean that Bandicam crashes every time you use your microphone?
Could you be more specific?
Please attach the screenshots of the Bandicam Recording settings window and Windows Sound settings window and the DxDiag.txt file.
If you don't know how to get a DxDiag.txt file, please follow the 6th step on the page below.
https://www.bandicam.com/support/tips/amd-app/#faq

Thank you.

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Bandicam Company
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Posts: 7787
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashing with my new microphone

Tue Apr 12, 2022 6:54 pm

Hello,

Could you please install Bandicam5.4.2 and check if your microphone issue has been solved?

https://www.bandicam.com/downloads/

Thank you.

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Bandicam Company
Site Admin
Posts: 7787
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashing with my new microphone

Thu Jul 14, 2022 6:07 pm

Hello,

We are pleased to inform you that the issue where Bandicam crashes when recording a specific microphone has been fixed on Bandicam 6.0.1!

Please check the latest version!
https://www.bandicam.com/downloads/

Thank you.

Budiyanto
Posts: 7
Joined: Fri Aug 06, 2021 7:49 pm

Re: Bandicam crashing with my new microphone

Wed Nov 22, 2023 3:24 am

I've been using a Blue Snowball microphone for a while on Windows and recently faced a similar issue. What worked for me was tweaking the power settings and checking permissions. First, I went to Device Manager, found the Blue Snowball driver, right-clicked it, and went to Properties. Under the Power Management tab, I unchecked the option "Allow the computer to turn off this device to save power." Then, I ensured I had the proper permissions by going to the Security tab and giving my user account complete control over the device. This solved the driver error, and my mic started working perfectly with Bandicam and other recording software.

I found these steps in an article with many other potential solutions. If you still need help, it might be worth checking out for more solutions here.

armands
Posts: 5
Joined: Sun Apr 16, 2017 7:24 am

Re: Bandicam crashing with my new microphone

Fri Dec 01, 2023 7:04 pm

I had a similar issue with my microphone when using Bandicam. What finally worked for me was updating my microphone's drivers separately, even though Windows said they were up to date. After that, I restarted my computer and Bandicam seemed to recognize it properly.

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