Jonny
Posts: 6
Joined: Tue Feb 08, 2022 3:15 am

Bandicam shows splash screen, then abruptly exits

Wed Nov 29, 2023 10:39 pm

I noticed this issue after the latest update of Bandicam. I try to launch it and the splash screen briefly shows up, then disappears. Task manager doesn't show any instances of Bandicam running. I'm able to temporarily fix it by re-running the installer, which forces me to re-register it.

It's running on a Dell Latitude e6420, 16GB RAM, 2TB Samsung SSD, Windows 10 Pro x64 with the latest patches. Security software is Webroot Endpoint protection v9.0.35.12.

Any help with this issue would be greatly appreciated...

Thanks,

Jonny

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Bandicam Company
Site Admin
Posts: 7786
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam shows splash screen, then abruptly exits

Thu Nov 30, 2023 6:33 pm

Hello Jonny,

It might be a problem with an security software.
Please add Bandicam to the whitelist of your security software and try again.

Thank you.

Jonny
Posts: 6
Joined: Tue Feb 08, 2022 3:15 am

Re: Bandicam shows splash screen, then abruptly exits

Wed Dec 13, 2023 3:03 am

Ok, I'll give it a try and see what happens. I can tell you it's worked flawlessly for a very long time and it isn't showing up as being quarantined in Webroot.

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