Posts: 1
Joined: Sat Jan 21, 2023 7:32 pm

Video record sometimes corrupted

Sat Jan 21, 2023 7:41 pm

Video records are sometimes corrupted if you have multiple screens then activate fullscreen record, and try to record an action on the chrome browser that will trigger a new tab to display a PDF file and then interact with that PDF file (like clicking the PDF) and move to original tab and finish the recording.

Additional note: I always use the shortcut button Insert to start or finish the recording

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Bandicam Company
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Posts: 7490
Joined: Mon Dec 20, 2010 12:19 pm

Re: Video record sometimes corrupted

Tue Jan 24, 2023 1:44 pm

Hello Teguh,

We were not able to recreate your issue.

It might be a problem with the graphics driver.
Please uninstall the graphics driver completely.

And then, please install the latest version of the graphics driver and try recording again.
If it does not seem to help, please let us know if you have the same issue with the H264(CPU) codec.

Thank you.

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