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by Bandicam Company
Tue Jul 06, 2021 4:19 pm
Forum: Bandicam - General Discussion
Topic: Demande d'information
Replies: 1
Views: 5641

Re: Demande d'information

Hello,

Yes, once you complete the payment, we will send you the license by e-mail automatically.
Please refer to the following page.
https://www.bandicam.com/faqs/how_to_pu ... er_serial/

Thank you.
by Bandicam Company
Tue Jul 06, 2021 10:25 am
Forum: Bandicut - General Discussion
Topic: Update
Replies: 1
Views: 5485

Re: Update

Hello, We guarantee free technical support and version updates for one year from the date of purchase. However, we've been offering free updates for over 10 years and we still don't have a plan for charging extra fee for updates. Once you have purchased the program, there is a lifetime guarantee on ...
by Bandicam Company
Wed Jun 30, 2021 2:21 pm
Forum: Bandicam - General Discussion
Topic: Bandicam keeps camera off
Replies: 1
Views: 6489

Re: Bandicam keeps camera off

Hello, Please follow the steps below and record it again. https://www.bandicam.com/how-to-record-powerpoint-presentation/ Facecam Recorder - Put Your Face in a Video https://www.bandicam.com/facecam/ [Method 1] How to record computer and microphone (Audio mixing) https://www.bandicam.com/faqs/how_to...
by Bandicam Company
Wed Jun 30, 2021 10:25 am
Forum: Bandicut - General Discussion
Topic: Add AV1 Codec
Replies: 1
Views: 6163

Re: Add AV1 Codec

Hello,

We've forwarded your request to Bandicut development team.

Thank you for your suggestion.
by Bandicam Company
Tue Jun 29, 2021 2:03 pm
Forum: Bandicam - General Discussion
Topic: Minecraft recording 1.17 issues
Replies: 9
Views: 13523

Re: Minecraft recording 1.17 issues

Hello Master of Mystery, Thank you for getting back to us. There is nothing wrong with settings. We've confirmed that the FPS number appears on the game screen after following the steps above and there were no problems with recording and image capture. Do you see FPS numbers on the game screen? We l...
by Bandicam Company
Mon Jun 28, 2021 7:29 pm
Forum: Bandicam - General Discussion
Topic: How to automatically set the recording area to an application?
Replies: 3
Views: 7646

Re: How to automatically set the recording area to an application?

Hello zzzhhh,

We've forwarded your request to Bandicut development team.

Thank you for your suggestion.
by Bandicam Company
Mon Jun 28, 2021 6:45 pm
Forum: Bandicam - General Discussion
Topic: Minecraft recording 1.17 issues
Replies: 9
Views: 13523

Re: Minecraft recording 1.17 issues

Hello Master of Mystery, Thank you for your feedback. We've tested again and we were able to recreate your issue on GTX 960M laptop PC. Please follow the steps below to avoid your issue. 1. Run the game and change it to the full screen mode. 2. Press Alt+Tab and run Bandicam. 3. Click the game scree...
by Bandicam Company
Mon Jun 28, 2021 2:52 pm
Forum: Bandicam - General Discussion
Topic: Bandicam not recording osu!
Replies: 1
Views: 6045

Re: Bandicam not recording osu!

Hello Cerys2267, We were not able to recreate your issue when recording osu! It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the...
by Bandicam Company
Fri Jun 25, 2021 1:50 pm
Forum: Bandicam - General Discussion
Topic: Minecraft recording 1.17 issues
Replies: 9
Views: 13523

Re: Minecraft recording 1.17 issues

Hello Master of Mystery, We were not able to recreate your issue with Minecraft 1.17 Java version. It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the...
by Bandicam Company
Thu Jun 24, 2021 7:03 pm
Forum: Bandicam - General Discussion
Topic: Bug with Java Minecraft
Replies: 1
Views: 6150

Re: Bug with Java Minecraft

Hello ResidentevilGC, We have tested the Java version of Minecraft 1.17, but we were not able to recreate your issue. It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then,...

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