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by Bandicam Company
Thu May 13, 2021 7:09 pm
Forum: Bandicam - General Discussion
Topic: How do I remove these black bars?
Replies: 1
Views: 12

Re: How do I remove these black bars?

Hello cubbudddy,

Please try full screen recording by following the steps in the linked page.
https://www.bandicam.com/how-to/full-screen/

If it does not seem to work, please attach the main windows of Bandicam.

Thank you.
by Bandicam Company
Wed May 12, 2021 6:44 pm
Forum: Bandicam - General Discussion
Topic: BANDICAM NOT RECOGNIZING MINCECRAFT BEDROCK EVEN THOUGH UWP HOOKING IS SELLECTED IN SETTINGS
Replies: 2
Views: 27

Re: BANDICAM NOT RECOGNIZING MINCECRAFT BEDROCK EVEN THOUGH UWP HOOKING IS SELLECTED IN SETTINGS

Hello Hey._.Beast,

So do you mean you can record Minecraft for Windows 10 downloaded from Microsoft Store now?
If you have any further questions, please contact us again.

Thank you.
by Bandicam Company
Wed May 12, 2021 10:00 am
Forum: Bandicam - General Discussion
Topic: Bought Bandicam but did not receive mail with key
Replies: 1
Views: 21

Re: Bought Bandicam but did not receive mail with key

Hello GauravGhosh,

We've sent your license key to your email and confirmed that you have already registered.

Thank you.
by Bandicam Company
Tue May 11, 2021 7:10 pm
Forum: Bandicam - General Discussion
Topic: Camera sound delay
Replies: 3
Views: 354

Re: Camera sound delay

Hello RREDD,

Thank you for your reply.
We have tested it again but were not able to recreate your issue.
Did you take screenshots of your whole display?
Could you attach the screenshots of the Playback tab of the Windows Sound settings window?

Thank you.
by Bandicam Company
Mon May 10, 2021 5:50 pm
Forum: Bandicam - General Discussion
Topic: Video does not record when launched from Task Scheduler
Replies: 9
Views: 1272

Re: Video does not record when launched from Task Scheduler

Hello katriel, Could you give us additional information regarding your issue so that we can investigate further? 1. Were you in front of your PC at the moment the recording just started? Were you able to use your keyboard and mouse at that time? 2. Was the display turned off at that time? We look fo...
by Bandicam Company
Thu May 06, 2021 12:19 pm
Forum: Bandicam - General Discussion
Topic: Any way to hear my voice in headphones while recording?
Replies: 3
Views: 990

Re: Any way to hear my voice in headphones while recording?

Hello,

We are glad to hear that the issue has been solved.

Thank you.
by Bandicam Company
Thu May 06, 2021 12:17 pm
Forum: Bandicam - General Discussion
Topic: Camera sound delay
Replies: 3
Views: 354

Re: Camera sound delay

Hello RREDD,

To clarify your issue, please let us know which recording mode and which image format you have selected.
We look forward to your reply.

Thank you.
by Bandicam Company
Tue May 04, 2021 5:59 pm
Forum: Bandicam - General Discussion
Topic: Privacy
Replies: 1
Views: 393

Re: Privacy

Hello,

There is no way to check files such as recorded/deleted videos, images, etc.
by Bandicam Company
Mon May 03, 2021 1:38 pm
Forum: Bandicam - General Discussion
Topic: The computer does not enter sleep (hibernation) mode when idle system (bandicam bug)
Replies: 1
Views: 654

Re: The computer does not enter sleep (hibernation) mode when idle system (bandicam bug)

Hello,

We've forwarded it to our development team.
We guess that the cause of this issue is due to a recent change for the volume meter.
Bandicam 4.6.5 or earlier should work fine.

Thank you for your report.
by Bandicam Company
Mon May 03, 2021 10:56 am
Forum: Bandicam - General Discussion
Topic: Intel Quick Sync Not Working
Replies: 2
Views: 784

Re: Intel Quick Sync Not Working

Hello,

We are glad to hear that the issue has been solved.

Thank you.
by Bandicam Company
Mon May 03, 2021 10:53 am
Forum: Bandicam - General Discussion
Topic: Pre purchase question
Replies: 1
Views: 630

Re: Pre purchase question

Hello,

If the registered version of Bandicam is deleted due to Windows format, computer breakdown, etc., the serial number (license) can be reused on another PC.

https://www.bandicam.com/faqs/bandicam_ ... on_policy/
by Bandicam Company
Fri Apr 30, 2021 6:21 pm
Forum: Bandicam - General Discussion
Topic: Bandicam does not record doom 2016
Replies: 3
Views: 1371

Re: Bandicam does not record doom 2016

Hello josebraund,

Thank you for your feedback.
We will post again after finishing the test in OpenGL 4.5.

Thank you.
by Bandicam Company
Fri Apr 30, 2021 10:46 am
Forum: Bandicam - General Discussion
Topic: Any way to hear my voice in headphones while recording?
Replies: 3
Views: 990

Re: Any way to hear my voice in headphones while recording?

Hello, To hear your voice while recording, please select "(Default Output Device)" as the Speakers and "Disable" as the Microphone and go to the Recording tab of Windows, right-click on Microphone, select Properties, and then check "Listen to this device" option, and try recording. https://www.bandi...
by Bandicam Company
Fri Apr 30, 2021 10:43 am
Forum: Bandicut - General Discussion
Topic: Workflow improvement
Replies: 1
Views: 939

Re: Workflow improvement

Hello,

Have you used the Bandicut video editor?

We do not support the function you mentioned at this time.

We will forward your request to the development team.
by Bandicam Company
Fri Apr 30, 2021 10:32 am
Forum: Bandicam - General Discussion
Topic: Losing registration info
Replies: 1
Views: 986

Re: Losing registration info

Hello,

We replied via email.

Thank you.
by Bandicam Company
Wed Apr 28, 2021 6:49 pm
Forum: Bandicam - General Discussion
Topic: Unable to Record the new DOOM
Replies: 23
Views: 26633

Re: Unable to Record the new DOOM

Hello josebraund,

Please refer to the following link and reply to the post.
https://www.bandicam.com/forum/viewtopi ... 724#p26991

Thank you.
by Bandicam Company
Wed Apr 28, 2021 6:49 pm
Forum: Bandicam - General Discussion
Topic: Bandicam does not record doom 2016
Replies: 3
Views: 1371

Re: Bandicam does not record doom 2016

Hello josebraund,

Did you run Doom in Vulkan mode, or OpenGL4.5 mode?
Could you let us know how to recreate your issue?
We look forward to your reply.

Thank you.
by Bandicam Company
Wed Apr 28, 2021 6:30 pm
Forum: Bandicam - General Discussion
Topic: The recording video cannot be committed to disk if shutdown
Replies: 1
Views: 1037

Re: The recording video cannot be committed to disk if shutdown

Hello Sugan, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. If it does not seem to...
by Bandicam Company
Tue Apr 27, 2021 5:42 pm
Forum: Bandicam - General Discussion
Topic: Cursor ro remember its position after pause
Replies: 4
Views: 2432

Re: Cursor ro remember its position after pause

Hello lokz,

We will post an announcement when the function is added.
Thank you.
by Bandicam Company
Mon Apr 26, 2021 11:27 am
Forum: Bandicam - General Discussion
Topic: insert the logo on the recorded video
Replies: 1
Views: 1125

Re: insert the logo on the recorded video

Hello,

Please refer to the following page.
https://www.bandicam.com/how-to/logo-overlay/

Thank you.

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