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by Bandicam Company
Tue Oct 19, 2021 10:17 am
Forum: Bandicam - General Discussion
Topic: Different FPS on the screen and the video properties
Replies: 1
Views: 27

Re: Different FPS on the screen and the video properties

Hello, 1) Did you set the fps to 60 in the Bandicam video settings window? (#3 of the image below) https://www.bandicam.com/support/settings/video/bandicam-format-settings3.png 2) If setting it to 60 does not solve the problem, please select the "prefer CFR" option and try again. (#2 of the image be...
by Bandicam Company
Mon Oct 18, 2021 3:39 pm
Forum: Bandicam - General Discussion
Topic: Change hotkey of drawing tools
Replies: 1
Views: 330

Re: Change hotkey of drawing tools

Hello,

Unfortunately, you cannot change the hotkeys for the real-time drawing function.
We will forward your request to add the function and add the hotkey list on the official website to our development team.

Thank you.
by Bandicam Company
Mon Oct 18, 2021 2:26 pm
Forum: Bandicam - General Discussion
Topic: Failing to initialize the video capture device
Replies: 1
Views: 412

Re: Failing to initialize the video capture device

Hello,

Please refer to the following FAQ page and attach the screenshot of the format selection menu.
https://www.bandicam.com/faqs/failed-to ... re-device/

Thank you.
by Bandicam Company
Wed Oct 13, 2021 7:13 pm
Forum: Bandicam - General Discussion
Topic: Video on Pin for pInterest
Replies: 1
Views: 1448

Re: Video on Pin for pInterest

Hello toddtaffeta,

We are sorry but we are not quite sure about your question.
Could you be more specific?
We look forward to your reply.

Thank you.
by Bandicam Company
Tue Oct 12, 2021 12:13 pm
Forum: Bandicam - General Discussion
Topic: Hi, A problem related to Honeycam Beta 4.0b11
Replies: 2
Views: 1656

Re: Hi, A problem related to Honeycam Beta 4.0b11

Hello,

Please check https://en.bandisoft.com/about/ to get support regarding the Honeycam issue.

Thank you.
by Bandicam Company
Fri Oct 08, 2021 7:18 pm
Forum: Bandicam - General Discussion
Topic: Multiple Displays but changes display
Replies: 6
Views: 8126

Re: Multiple Displays but changes display

Hello Nevermind54, "Display 1" in Bandicam is the monitor which you checked "Make this my main display" option in Windows display settings menu. If you select the full screen recording mode in Bandicam and select "Display 1", "Display 2", "Display 3", and "Display 4" in Bandicam menu, you can see th...
by Bandicam Company
Tue Oct 05, 2021 5:14 pm
Forum: Bandicut - General Discussion
Topic: Feature request. Modern CoDecs
Replies: 1
Views: 5333

Re: Feature request. Modern CoDecs

We will forward your opinion to the development team.
However, we ask for your understanding that it is difficult to provide an exact date.
by Bandicam Company
Mon Oct 04, 2021 2:56 pm
Forum: Bandicam - General Discussion
Topic: Multiple Displays but changes display
Replies: 6
Views: 8126

Re: Multiple Displays but changes display

Hello Nevermind54,

Bandicam always recognizes the primary(main) display as "Display 1" even if the number of the display shown in the Windows Display settings is "2".

Thank you.
by Bandicam Company
Thu Sep 30, 2021 7:18 pm
Forum: Bandicam - General Discussion
Topic: Multiple Displays but changes display
Replies: 6
Views: 8126

Re: Multiple Displays but changes display

Hello Nevermind54, It might be a bit confusing but "Display 1" on Bandicam does not always mean the Display number [1] on the Windows display settings. For example, If you set the Display number [2] as the primary display, Bandicam recognizes it as the "Display 1". We are sorry that we are not able ...
by Bandicam Company
Thu Sep 30, 2021 10:33 am
Forum: Bandicut - General Discussion
Topic: Encoding settings error on Bandicut
Replies: 2
Views: 5033

Re: Encoding settings error on Bandicut

Hello, 1) Please try again by selecting Default from preset settings. https://www.bandicam.com/bandicut-video-cutter/support/bandicut-output/presets.png 2) If it still does not work, please try the latest version of Bandicut or version 3.1.5 of Bandicut. The old version can be downloaded from the li...

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